Frequently Asked Questions
Everything you need to know about bringing Monologue into your home.
What is the typical delivery timeframe for furniture?
Standard shipping for smaller decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners.
Do you offer international shipping?
Currently, Monologue ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, we prioritize ethically sourced wood, organic textiles, and recycled metals. Each product page includes specific details regarding the origin and sustainability certifications of the materials used.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link. You can also monitor your status by logging into your Monologue account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for larger purchases.